At HerbXO, We aspire to give you a smooth and hassle-free Shopping Experience.
Before you place an order, please read the return/refund condition cited below:
- HerbXO does not hold responsibility for any damage caused after the delivery of the product.
- If there arises any physical damage before delivery or any quality-related issue with the product, we replace the product with a new product. You may simply write to us or give us a call within 24 hours of delivery.
- Exchange of items will be accepted only if the product is returned in a saleable condition, accompanied with the receipt/labels, subject to following terms-
- Returns and exchange requests will be subject to checking and inspecting by HerbXO.
- Damages due to neglect, improper handling or wrong administration of dosage will not be covered under this Policy.
- Once your return request has been accepted, the process will be completed within 7-21 business days.
- No Refund shall be made once goods are used and returned.
- All products once purchased are non-refundable. In general, an item maybe eligible for return within 7 days from the date of Product
Delivery only if it fulfills any of the following conditions:
- Sold in a physically damaged condition.
- Seal is tampered at the time of delivery
- Product not used.