Refund & Return Policy

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At HerbXO, We aspire to give you a smooth and hassle-free Shopping Experience.

Before you place an order, please read the return/refund condition cited below:

  • HerbXO does not hold responsibility for any damage caused after the delivery of the product.
  • If there arises any physical damage before delivery or any quality-related issue with the product, we replace the product with a new product. You may simply write to us or give us a call within 24 hours of delivery.
  • Exchange of items will be accepted only if the product is returned in a saleable condition, accompanied with the receipt/labels, subject to following terms-
  • Returns and exchange requests will be subject to checking and inspecting by HerbXO.
  • Damages due to neglect, improper handling or wrong administration of dosage will not be covered under this Policy.
  • Once your return request has been accepted, the process will be completed within 7-21 business days.
  • No Refund shall be made once goods are used and returned.
  • All products once purchased are non-refundable. In general, an item maybe eligible for return within 7 days from the date of Product 

Delivery only if it fulfills any of the following conditions:

  1. Sold in a physically damaged condition. 
  2. Seal is tampered at the time of delivery
  3. Product not used.
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