Shipping Policy

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We process domestic orders within 1 business day. You can expect delivery of the order within 3-4 business day. For locations which are in the interiors or in difficult coverage area, this may take between 5-6 working days.

Products are shipped from our warehouse in Faridabad, Haryana by reputed courier agencies. Please allow us to serve you in the required days.


We provide product delivery to our esteemed customers without any added transportation cost for prepaid orders. We do levy transportation charges on postpaid/COD orders. 

Shipping FAQs

  1. 10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays.
  2. Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. However HerbXO takes no responsibility for goods signed by an alternative person.
  3. HerbXO is not responsible for damage after delivery.
  4. For any complaints with regards to your order please contact Customer Care within 7 business days of your order delivery for resolution.
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